Monday, July 30, 2012

Present Time! aka the 600 Likes Giveaway!

Hello all.

I feel like I've said this about a thousand times at this point, but these past two months have been rough and the amount of support and understanding from all of you has been overwhelming! Thank you so much for everything! To show just how much I really appreciate everything - I've launched the 600 Likes/Fan Appreciation/"Gosh You All Are Awesome!"/Present Time! Giveaway.

There are four whole prizes to be won, including a full size Mattes & Music collection. You can enter on the Giveaway tab on the Facebook page or below.

  a Rafflecopter giveaway

Sunday, July 15, 2012

Update and Restock Information

Hello all! First, I want to say thank you again for all of the overwhelming support today.

I am unfortunately going to have to post-pone the restock until next Sunday July 22 at 5:00pm EST. I hate having to do this but I am overwhelmed and need to figure out a way to manage my full-time job (and one hour each way commute), Lac Attack, and a social life - all while preparing for graduate classes to start in a month.

Since I am the only person running this company, I need to make a few changes in order to maintain the quality of my business as well as my sanity.

  1. For the time being, I am now only shipping to the USA. Shipping internationally, even to Canada, is both more expensive and time-consuming. I am working on researching different methods of shipping internationally, so this is a temporary change.
  2. I will no longer sell polishes on Etsy. I was losing messages and racking up ridiculous fees. I have switched to Goodsie for my sales. Luckily, Goodsie allows integration with blogger, so I should be able to have a storefront directly on ...assuming I can figure out the tech side of things ;)
  3. Turnaround time after ordering will likely be a little bit longer as I get used to the new platform and my schedule. I will still aim to get orders out within 48 hours, but it could take from 3-5 days at first.
  4. I am hoping to get to a place where I have stock available on a regular or semi-regular basis. I am currently working with a company on new bottles, and working on a schedule that will allow me to predict in advance when I will need to order new supplies. I am hoping that using Goodsie will lend itself to this as well.
Additionally, my e-mail server has deleted a huge chunk of Lac Attack emails and I am trying to recover them. However, if you have not been invoiced or contacted regarding an order or other customer service issue - send me another email. I would rather have duplicate emails and requests than lose someone in the shuffle.

I think that is all I needed to update you all on, but if there is anything else I will add it to the post.

Once again, I am sorry for any delays, confusion, or inconvenience you have experienced with Lac Attack lately. I am striving to make your experience with Lac Attack even better, so I appreciate that you bear with me as I make these changes.

And of course, thank you so much for your support and loyalty. You all are the reason I love making nail polish. Well, that and the glitter. :)


Quick Update

This is just a copy of the status I just put on Facebook, but I wanted to make sure the update was out there for everyone. Hopefully I will be able to post a more detailed update later today.

Hello all. I am feeling a little (read: a LOT) overwhelmed and stressed right now. I spent all day yesterday bottling polish and am not even close to having all polishes done that I want to restock.

I am going to continue working on bottling and copying listing information, but there is a chance that I may have to post-pone the restock. Hopefully I will also find time to write a blog post today with detailed information....

Also, naturally there was a problem with the post office yesterday so Canadian pre-orders have NOT yet been sent.

I am hoping to make the giveaway live today as well.

I am sorry for the constant delays and changes, but I am only one person and have a 40+ hour work week on top of running Lac Attack - a schedule I am still struggling to manage and get used to.

If you have any questions or concerns please do not hesitate to email me at

** I love you all and appreciate the support from all of you. Thank you. **